Terms of Use for Commt

Last updated: 05/03/2024

Welcome to Commt, a comprehensive software as a service (SaaS) platform offering chat infrastructure and plugins. These Terms of Use govern the access and use of our website (commt.co), dashboard (dashboard.commt.co), Software Development Kits (SDKs) and other services (collectively, "Services") and are intended to ensure a positive and lawful environment for all users.

By accessing or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our Services.

1. Eligibility

2. Account Rules

To access certain features of our Services, you must register for an account. When registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Intellectual Property Rights

All intellectual property rights in the Services, including but not limited to the web application, dashboard, and SDKs, are owned by Commt.co or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes, subject to these Terms.

4. Prohibited Activities

You are prohibited from using our Services to:

• Engage in any activity that is illegal under any applicable law.
• Infringe upon the intellectual property rights of others.
• Transmit spam, viruses or other harmful materials.

5. Warranty Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Commt.co does not warrant that the Services will be uninterrupted, secure, or free from errors.

6. Limitation of Liability

Commt.co shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the Services.

You use our services at your own risk, and we are not liable for any loss or damage to your data or devices.

7. Dispute Resolution

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the laws of the jurisdiction in which you reside.

8. Amendments

We reserve the right to amend these Terms at any time. Your continued use of the Services after any amendments indicates your acceptance of the new Terms.

• Any updates will be effective immediately upon posting on our website and notifying our users via email.
• We encourage you to review these terms periodically to stay informed about your rights and obligations.

9. Subscription Model

Our Services operate on a subscription model. You may choose from various plans, each with unique features. Subscription fees are billed monthly and you may cancel your subscription at any time and you can ask for refund in first 7 days of your subscription.

10. Data Collection and Privacy

• We collect and store user emails, names, billing information, and company information as part of our registration and subscription process.
• Clients have the right to delete all their data stored on our servers by deleting the account from /account page on dashboard.
• Users can unsubscribe from our newsletter and request deletion of your email from our systems at any time.
• All stored email addresses are securely encrypted and passwords are hashed.
• We do not collect credit card information directly; this is handled by our payment provider, Iyzico.
• We do not collect any user personal data, browser data, IP address or location through our SDKs or UI kits

11. Cookies and Analytics

We use cookies to enhance your browsing experience and Google Analytics to collect information on website usage for service improvement.

Termination of Service

Commt reserves the right to terminate or suspend your access to our services at our discretion if we believe you have violated these terms and conditions.

Global Accessibility

Our Services are accessible worldwide, subject to local laws and regulations.

Contact Us

If you have any questions or concerns about our Terms of Use, please contact us at [email protected] or contact form on /contact page.

Thank you for using Commt services. We strive to provide a secure and user-friendly experience for all our users.