Privacy Policy for Commt (commt.co)

Last updated: 05/03/2024

We at Commt are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, protect and store your personal information when you access and use our web app (commt.co), dashboard (dashboard.commt.co), SDKs, and other services (collectively referred to as the "Services"). By using our Services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Please take a moment to read this policy to get a better understanding of our data practices.

1. Data Collection

At Commt, we value your privacy and follow strict data collection practices. Here is what you need to know:

Some personal information of the members (such as name-surname, company information, address or e-mail addresses) is collected by our system due to the nature of the business by filling out the forms during membership and during payment.

As Commt we may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, after logging in as a member, this selection can be changed in the account information section or they can make a notification via the link in the notification message received.

During the approval process carried out via Dashboard or e-mail, personal information transmitted to our system electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the "Terms of Usage" we have made with our Members. Personal information may also be used to contact the user if necessary.

Information requested by Commt or information provided by the user or information about the transactions made through our Dashboard; It can be used by Commt and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members for the purposes and scope specified in the "Terms of Usage".

Commt undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to take all necessary measures and to take due care to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

At Commt we collect email addresses from our users who opt-in to receive our newsletter. The primary purpose of collecting email addresses is to send periodic newsletters about our products, updates and promotions.

Types of Data Collected

• Personal Information: Includes registered user emails, names (which do not have to be real names, because of it is used only on dashboard), billing address (state, country, zip code, etc.), first name, last name, company information (name, tax ID, etc.) collected during registration, subscription and payment processes.
• Payment Information: Handled by our payment provider, Iyzico, which stores credit card information and provides us with a record ID for monthly charges. We do not directly collect or store credit card details.
• Newsletter Subscription: Email addresses collected for newsletter subscriptions, through which we share developments, progress, new products and promotions.
• Analytics Data:Collected via Google Analytics to understand website usage for service improvement purposes.
• Cookies:Used to enhance the browsing experience on our website.

Purposes of Data Collection

• To provide and manage access to our Services.
• To process subscriptions and payments for our Services.
• To communicate with users about their accounts, new features, and offers.
• For internal analytics purposes to improve our Services.
• To comply with legal obligations and protect against fraudulent, unauthorized, or illegal activity.

2. Data Security

Your privacy and data security are paramount to us. We take several measures to ensure the safety of your data:

• Encryption: Any sensitive data we collect, including email addresses and billing addresses is encrypted and passwords are hashed to protect it from unauthorized access.
• Storage: Data is securely stored in the service location determined by the tenant, providing control over the data's storage and access.
• We implement robust security measures to protect data from unauthorized access, alteration, disclosure or destruction.

3. Data Breach Notification Procedures

In the event of a data breach, we will promptly notify affected users and relevant authorities in accordance with applicable laws, detailing the nature of the breach, the categories of data involved, and the actions taken to address and mitigate the breach.

4. Analytics Tools

We use Google Analytics to collect information about how you use our website. This helps us analyze and improve our website's performance. Google Analytics may collect data like your IP address, browser type, and browsing behavior. You can learn more about Google Analytics' data practices in their Privacy Policy.

5. Age Restrictions

Our website and services are accessible to users of all ages. We do not intentionally collect personal information from minors without proper consent or legal guardianship.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can learn more about our cookie practices in our Cookie Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or services. When we make changes, we will update the "Last updated" date at the beginning of this policy. We encourage you to review this policy periodically to stay informed about how we handle your data.

8. Client Rights

Users have the right to access their personal information, correct any inaccuracies or request deletion, restrict or object to data processing or data portability. Users may also opt-out of receiving the newsletter at any time by clicking the unsubscribe link provided in every email.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or your privacy, please contact us at [email protected].

We value your privacy and are committed to protecting your personal information. Our updated Privacy Policy clearly outlines how we collect, use, and share data, along with the measures we take to ensure its security. We encourage you to review this policy periodically as it may be updated from time to time. If you have any questions or concerns regarding our data practices, please don't hesitate to reach out to us. Your continued use of our Services indicates your acceptance of this Privacy Policy and its terms.

Thank you for choosing Commt. We are committed to providing you with a safe and secure experience on our platform. Your trust is important to us.